General Terms and Conditions

CKW Terms & Conditions

PLEASE NOTE: Prices subject to change without notice.

CKW PARROT CAGES: is not responsible for typographical errors.

CKW PARROT CAGES: reserves the right to amend or modify these policies at any time without prior notice.

CKW PRICE GUARANTEE: We won’t be beaten on any genuine price.Terms and conditions apply The competitor must have the identical product in stock and available immediately to the general public. Offer does not apply to special order items, special offers, cash, display models, clearance sales, typographical errors and exclusive or limited quantity items. Offer only applies to brand new products. Should a competitor’s price be loss leader, or quoted by a competitor with the sole purpose challenging the price promise (i.e. is being quoted at a UN commercial rate) then we reserve the right to refuse to beat the price. We reserve the right to ask for written proof of a competitors offer before we beat the price.

COPYRIGHT NOTICE: All content included on this site, such as the trade mark, page text, title tags, Meta file content, html code, graphics, logos, button icons, images, data compilations, and software, are the copyrighted property of ckw parrot cages  or its content suppliers and protected by UK and international copyright laws. The compilation of all content on this site is the exclusive property of ckw parrot cages and protected by UK and international copyright laws. All software used on this site is the property of ckw parrot cages or its software suppliers and protected by UK and international copyright laws. The brand names: we sell are all registered trademarks which are owned by their respective companies.

CKW PARROT CAGES: does not claim to represent any of these companies nor is associated with any of the above branded companies except for product comparisons and retail sales of their products.

WHEN YOUR GOODS ARRIVE IT IS MOST IMPORTANT: that you check all packaging and goods externally and internal for damage. If The Driver Is Not Prepared To Wait While You Check You Order Then Sign Drivers Delivery Notes As Unchecked. If any parts of the packaging or goods are damaged then you must sign delivery driver notes as damaged. And report any damages to ourselves within one working day (24 hr) if you or anyone signing on your behalf sign the drivers delivery note (i.e. parcels received in good condition) without noting damages or missing parcels we will not raise a credit or replacements if damages or missing items are found later. If you or anyone signing on your behalf signs for the incorrect number of parcels without noting it on the delivery note we will not raise a credit note for those missing goods. We will always request a copy of the delivery note you have signed? Damaged our missing item claims will not be accepted if the note is signed received in good condition, as we need this information and the correct signed notes so as that we can make a claim against the couriers. if in doubt ring us when you get the delivery and before signing the drivers note.

RETURNED GOODS:

in an attempt to maintain the lowest possible prices for our customers, has created the following Return Policy on all items. 

1: No purchased item may be returned without a "Return Goods Authorization". All items returned without such authorization shall be refused and the shipper will be liable for return shipping. If you have a return request, please e-mail: info@parrotcage.co.uk  for an Authorization, describing the reason for the return.

2: Returns are at the discretion of ckw parrot cages or the manufacturer of the product. E-mail inquiries to: info@parrotcage.co.uk Non-Defective returns, if allowed, must: Be received within 7 days of the buyers physical receipt of merchandise Be in "Saleable" condition  Be carriage pre-paid Be accompanied by Return Goods Authorization Number and Original Shipping Charges.

3: Refused or cancelled orders:  is treated the same as a above. 

4: Return within 7 days of receiving it providing that assembly of the item has not been attempted. It must be returned in its original packaging - no exceptions. The buyer is responsible for the return cost, and once the item has been received in its original packaging and condition you will receive a full refund on the item within 7 days, but not the delivery costs.

FREE DELIVERY AREAS: (none palleted goods) next day 

FREE DELIVERY AREAS AND SURCHARGES, FOR MEDIUM ITEMS, PLEASE BEFORE YOU BUY any item. if you live in any of the post codes below, as Free Delivery offer EXCLUDES the following postal codes. IV3-40, IV52-54, IV63, KW1-14, PA20-40, PH19-40, PH50, ALL HS, IV41-51, IV55-56,KY,KA27-28 KW15-17, PA41-42-49 PA60 61, PA62-76, PA77-78 PH41- 44, ALL ZE, These remote, rural delivery areas incur a fuel surcharge which is past on to us by the courier and this extra charges, are past on to you. We can check with our courier for a revised delivery prices. If you would like us to do this please e-mail info@parrotcage.co.uk Or call Kevin, On Tel 01706 843554 / 07831 362512 ..

FREE DELIVERY AREAS: (palleted goods) three days 

FREE DELIVERY AREASAND SURCHARGES, FOR LARGE ITEMS, PLEASE BEFORE YOU BUY any item. if you live in any of the post codes below, as Free Delivery offer EXCLUDES the following postal codes. KW1-3, KW5-14, IV1-28, IV32-36, IV40-49, IV52-56, IV63, ALL AB, DD, PA19+, PH1-26, PH30-41, PH49-50, PA1-19, ALL FK, KY, G, EH, ML,TD, DG, KA1-30 ALL SA,TR, These remote, rural delivery areas incur a fuel surcharge which is past on to us by the courier and this extra charges, are past on to you. We can check with our courier for a revised delivery prices. If you would like us to do this please e-mail info@parrotcage.co.ukOr call Kevin, On Tel 01706 843554 / 07831 362512 ..

Kind Regards Kevin.